Customer satisfaction has the highest priority at Kärcher Futuretech. Modern quality and environmental management systems ensure that our products and services offer optimal solutions with high benefits for our customers.
Quality Policy at Kärcher Futuretech
Easy, uncomplicated operation, best materials and top-level processing is what we demand of our products.
In manufacturing our products we pay attention to high quality and set ourselves ever new goals so as to continuously improve the quality, even of existing products. At every phase of production, quality is our top priority. A variety of checks and tests ensure that the product meets customer expectations to the full, or even exceeds expectations. Not a single piece of equipment leaves the company without having been thoroughly tested.
Quality Management ISO 9001:2015
Alfred Kärcher SE & Co. KG was one of the first companies in the industry to introduce an ISO 9001-compliant quality management system and to be certified accordingly. After its founding, Kärcher Futuretech GmbH adopted the same system, which was audited and certified in the same way.
This commits us to improving our quality management system continuously. The Kärcher production system creates the ideal conditions for doing so. Stringent Kärcher standards and norms help us to improve processes and to design work routines more efficiently.
Minimizing costs and risks, meeting deadlines and improving quality are central contents and goals of our management system. Our work is based on an integrated management manual that specifies all core processes along with the corresponding work instructions and guidelines.
Quality Management AQAP 2110
Developing and manufacturing products for military purposes and for civil disaster control is a special challenge. Such systems must function perfectly at all times and in all places, even in extreme conditions such as temperatures of + 49°C or - 32°C.
This calls for quality management extending far beyond the usual standards. Having been certified by the German Armed Forces as compliant with NATO standard AQAP 2110, Quality Assurance Requirements for Design, Development and Production, Kärcher Futuretech is fully compliant with these special requirements.
Kärcher Futuretech places special emphasis on the following aspects:
- Quality planning in the product development process
- Risk management
- Knowledge management
- Testing and validation management
- Process orientation