The business processes are described in the „Integrated Manual for Quality and Environmental Protection“. This manual is process-orientated and reflects all quality and environmental processes of the Kärcher Group. This manual is the basis for the certification in accordance with ISO 9001, AQAP-2110 and ISO 14001. Continuous review, improvement and adaptation of the processes ensure the continuous further development of our quality and environmental management system.

Integrated Manual, german  (0,5 MB)

Integriertes Management-Handbuch für Qualität, Umweltschutz und Arbeitssicherheit
DIN A4, 26 Pages 

Integrated Manual, english (0,5 MB)

Integrated Management Manual for Quality, Environmental Protection and Occupational Safety
DIN A4, 26 Pages 

 
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